Frequently Asked Questions

Ordering with us is fast and easy. Simply let us know what you would like, and when you would like it, and we'll bring it to your home or Office! Drop it Deliveries is NOT affiliated with any of the restaurants in any way. By ordering online from us you are agreeing to our terms and consitions to authorize Drop it to pay, collect and deliver your order and agree to reimburse the total cost of your order and any additional cost that may occur. We provide a delivery service only, acting as your concierge or pick up agent. We are not responsible for the mistakes made by the restaurant or quality preparation of your food. However, we will reach out to the restaurant and request a refund or partial credit when needed. we will do our best to make sure your order is correct. We ensure our staff are friendly and conscientious and your food will be securely kept in a thermal bag where it will remain hot and fresh until we deliver it. We hire only the best and brightest. Our objective is not just to be another delivery service, but the best. 

Delivery Fee

Delivery fees start at $1.99 and increase with mileage (depending on location) per restaurant for orders placed online. Minimum orders vary depending on delivery address. Anybody in the Lousiville, KY area can utilize this service! 

Delivery Time

The average delivery time is 45 to 60 minutes. Delivery times vary based on traffic, the restaurant's ability to prepare food and weather conditions. We recommend that large orders be placed at least two hours in advance, but if you require a specific lunch time delivery, 24 hour notice is recommended.

 

Forms of Payment

We accept Visa, Master Card, or American Express. We do not currently accept personal checks.

 

What Customers are Saying

Drop It Deliveries is the best. They make Corporate Ordering at lunch so easy and if I don't feel like cooking they can handle dinner at the house too. Love you guys!

— Robbie Smith

ALL THE RESTAURANTS

This is Restaurant Home Delivery (like GrubHub or Uber Eats)

We can deliver your favorite restaurants right to your door in a timely manner. *Note: We don't suggest this option for workplace/lunch break delivery because, even though we strive to be prompt with our deliveries, we cannot guarantee that it will be there at the beginning of your lunch break using this option; but we can with workplace delivery.

Restaurant delivery starts at 4pm daily.
Fee: $3.99 plus 15 %​

Workplace Lunch Delivery

This is the option if you are ordering lunch for your lunch break and need to be sure your food is there on time. Simply choose from the day's choices from one of our city's favorite eateries. because of our streamlined process, we can ensure that your lunch is on-time so that you can enjoy your break. (Order at least 2 hours ahead of time) Choose your lunch, and check out. Available until 2 PM

$1.99 delivery fee Plus 10%

Grocery and store delivery

Let our drivers bring it to your door for a $10 fee and 10% of the bill. Simply choose your store and order.


1. When are you open?

We are open every day

Monday - 4pm to 8:30 pm
Tuesday - 4pm to 8:30 pm
Wednesday - 4pm to 8:30 pm
Thursday - 4pm to 8:30 pm
Friday - 4pm to 8:30 pm
Saturday - 11am to 8:30 pm
Sunday - 11am to 8:00 PM

2. How does it work?

Simply place your order online. If necessary, our staff will contact you to finalize order details. Workplace delivery is delivered at or very close to the specified lunch break time. You will be able to pay by Visa, Mastercard, American Express, Discover and Debit Cards.


3. What if there is a problem with my order?

Use the contact form and we will do everything in our power to resolve any issue.


4. Is my information secure?

We do not sell or share any customer personal information and each checkout is done on e-commerce secure servers.


If you have any other questions, please don't hesitate to send us a message using our Contact Us form.